AustraWater Filtration

We take concerns seriously.

Tell us what happened and what you'd like to see happen.
  • Licensed installers
  • Lifetime core warranty on Home Guard
  • Standard-size cartridges
  • Local Geelong team

What happens next

  • We confirm we've received it and give you a reference.
  • We review what happened and come back to you with a response and our reasons.
  • Not satisfied? We'll escalate it for further review.

A complaint never affects how we treat you or your consumer rights. You can also contact Consumer Affairs Victoria at any time.

Just need something fixed? Our support team can help.

We never share your details.

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Make a Complaint | Austra Water Filtration