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What actually happens at a free water check
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What actually happens at a free water check

10 August 2026Updated 5 November 20261 min read

A free water check takes about 30 minutes at your home. It's free, start to finish, with no call-out fee.

What we do

  • Test your tap water. We test your water and show you the results on the spot.
  • Check your plumbing. We look at where a system would go and how your water comes in.
  • Explain the options. Plain-English advice on what would make a difference.
  • Fixed written quote. If you'd like one, you get a fixed price in writing.

Five simple steps

The check is step two of the same process we follow for every home.

  1. Book. Book online in 30 seconds or call 1300 988 679.
  2. Test. We test your water at the tap and check your plumbing.
  3. Quote. You get a fixed written quote: the system, what's included and the warranty.
  4. Install. A licensed plumber installs, usually in a single day.
  5. Ongoing care. Filter reminders, easy changes and optional Austra Care.

You decide

Take the quote away and think it over. There's no deadline and no pressure, and nothing happens until you say yes.

How to book

Book online or call 1300 988 679. We work around your day.

Written by Austra Team, Geelong.

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